Mr Price
purpose
The Credit Associate will be accountable for the provision of a world category consumer trip by way of actively facilitating the fulfillment of Mr Price Money’s in-store strategic objectives.
The key focal point of this position will consist of the demonstration of wonderful purchaser service, promoting capabilities and the merchandising of credit score purposes provided by using Mr Price Money
key responsibilities
Customer Experience:
Provide a fast, pleasant carrier via actively looking for out clients to examine their wants and to grant assistance
Actively try for rapid grievance decision and the avoidance of escalation of problems
Build and preserve inside and exterior purchaser satisfaction.
Promote and/or market savings to customers
Efficiently pressure deposit purposes in store
Successfully meet and/or exceed month-to-month savings goals efficiently
Achieve and/or exceed every day income purpose by way of go promoting and promotion extra merchandise and service
Administration:
Assisting clients to whole credit score purposes making use of iPads
Maintain working know-how of store’s insurance policies and procedures
Maintain understanding of modern-day sales, income promotions and marketing campaign associated requirements
Efficiently function branch duties consisting of developing shows and processing transactions
Assist keep managers/associates to pick out and unravel problems in the store
Maintains excessive stage of private integrity (e.g., practices and policies, work, excessive degrees of attendance and non-public appearance, schedule, correct timekeeping records, etc.).
3. Product:
Provide correct product data to all clients when needed
Enhance product information using sources available
Maintain up to date know-how on all product associated concepts
requirements
Education:
Grade12
Experience:
A minimal of 1 years’ ride in a comparable role
Knowledge/ Skills:
Selling abilities essential
Sales journey in the retail industry
General administrative skills
Knowledge of merchandising and inventory management
Customer provider orientation and focus
