The MultiChoice
Job Description:
The Organisation
The MultiChoice Group is a multinational media and enjoyment crew headquartered in South Africa, Dubai and the Netherlands with fundamental operations in pay television, video entertainment, marketing and content material security. Brands inside the Group encompass DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content material safety chief Irdeto. We’re proud to say we serve 20 million subscribers throughout fifty two African markets, with a profitable records of figuring out and adapting to enterprise trends, permitting us to constantly supply the high-quality in entertainment. Key areas of operations are:
Purpose of the Position:
Manage a crew of retailers that habits all financial institution reconciliations for the company. Maintain collaborative members of the family between the enterprise and third birthday celebration monetary establishments & Payment Platform providers. Manage the every day financial institution reconciliations technique for all financial institution accounts. Maintain a working relationship with the Financial Managers throughout the commercial enterprise unravel patron escalations from these groups promptly.
Key Performance Areas
Tasks
Operational Delivery
Ensure superb and environment friendly execution of all the agencies financial institution reconciliations and expand incidences when required. Responsibilities of this function include, however are now not restricted to, these listed below:
Manage the financial institution reconciliation method for collections & repayments financial institution Accounts for SA and Rest of Africa markets.
Ensure financial institution recon retailers produce correct and well timed financial institution recons of a number of sorts of gadget receipts (e.g. debit orders, cash, net banking, retail receipts) for SA and in-countries
Review all the Great Plains and SAP recons for Rest of Africa markets.
Review month-to-month financial institution reconciliations and make sure lengthy awesome gadgets on financial institution recons are observed up and resolved timeously for SA and Rest of Africa markets.
Accountable for making sure the financial institution recon marketers are performing to predicted requirements as outlined in the SLA.
Actively manipulate escalations by using the FreshDesk & SMAX dashboard for each SA and Rest of Africa markets and make certain immediate decision of client queries from the B2C & B2B groups inside agreed SLA timelines.
Align with the recon/payment systems supervisor and affords perception from a reconciliation point of view for all new developments/enhancements etc.
Engage & strengthen to IT & Recon/payment systems supervisor if machine problems are recognized and make certain instant resolution.
Report on Account Payable uncleared repayments and returns from financial institution and control SLA between TCM and AP.
Ensure financial institution signatories on all financial institution money owed are maintained and stored up to date with contemporary directors/authorised personnel information.
Add new customers to financial institution profiles for in-countries and operate upkeep of the profiles.
Complete money reviews for in-country
Transfer money from one account to every other to make certain that the money attention limits are no longer bridged for Rest of Africa markets
Approve guide journals on GP.
Approve Clarity journals for SA and Rest of Africa markets.
Review and approve refunds.
Review and approve Balance Sheet recons for Rest of Africa markets.
Check inventory recon between SAP and GP to make certain that each debts balances
People Management
Accountable for structuring and managing the financial institution recon dealers from a daily perspective, measuring overall performance and actively managing and taking proactive steps to restoration overall performance issues.
Develop and instruct the Banking crew to pick out intelligence and construct the crew to guide similarly boom and enlargement of the Company.
Strengthen group abilities via on hand education and developmental programs
Determine and analyse improvement wants for the group and make sure that recognized education necessities are budgeted for and executed
Mentor, encourage and enhance group individuals and make sure that their efforts are recognized
Ensure environment friendly work go with the flow and work distribution to meet deadlines
Provide superb local weather for supportive working relationship
Provide aid for all in-country teams
Training of new recruit and current teams
Stakeholder Engagement/Management
Provide preparation to enterprise companions primarily based on problems recognized in operations
Ensure persevered stakeholder sponsorship and alignment throughout the corporation by way of attending all operational forums
Build partnerships and working relationships inside the commercial enterprise to create consciousness of hazard are
Assist with onboarding of nations into SAP
Onboarding international locations on Accurate
Qualification
Experience
Required
2+ years working journey in a financial institution reconciliation environment
Excellent know-how of Portuguese language (written & spoken)
Proactive, self-starter succesful of using effects barring supervision
Excellent leadership, teamwork and conversation skills
Proven capacity to unravel problems
Detail oriented, Analytical, Investigative, hassle solver
Preferred
Experience in working with the Angola & Mozambique markets
Experience in billing, reconciliation and platform management
Exposure to SAP ERP, MS Dynamics CRM, Hansen’s ICC, and Clarity is preferable
Technology acumen in Robotics Process Automation, Workflow automation, Business Intelligence and Analytics a particular plus.
Technical Competencies
Operational know-how of monetary accounting and its a number components.
Practical know-how of advantageous governance frameworks and non-stop enchancment methodologies.
Project administration expertise.
Knowledge of economic accounting theories and potential to follow them proficiently.
Technical expertise of economic accounting structures and Process automation.
Ability to understand, develop, refine and enforce economic tactics and policies, and make sure its steady utility besides deviation.
Behavioural Competencies
Accountability
Teamwork
Delegation
Interpersonal Support
Perseverance
Motivating
Prioritisation
Analytical Thinking
Qualification in the Accounting or Financial Management